Customer Service
Postage & Handling:

All orders are sent via Express Post - $7.95 for orders up to $149.99

                                                                     - $9.95 for orders over $150.00

This price includes postage, packaging & handling, Australia wide
... no matter how many products you order.

 
Delivery:

All items are posted using Australia Post - Express Post.
Expected delivery time will usually be between 1 & 3 business days depending on stock availability & the delivery destination.
Express Post is next day delivery if you are in the Express Post Zones.

(By paying for postage (Express Post) you are accepting sole responsibility for the parcel.
We can partially track your order through Australia Post, but we will be held responsible for situations of non-delivery).

 
Currency:

All prices are in Australian Dollars ($AUD)
All prices are inclusive of GST.

 
Payment:
All prices are in Australian Dollars (AUD).
Payment for your purchases is done using a Secure PayPal shopping cart.
Pay using:
PayPal account     or    Credit Card : Visa & MasterCard.
Pay by PayPal                                       Pay using Visa Card Pay using MasterCard

PayPal - You don't need a Credit Card to set up a PayPal account.
All you need is a bank account.
Most major web sites on the internet now accept payments by PayPal as they are highly regarded for their ease and security.


We DO NOT receive your banking or credit card details.
They are kept secure by PayPal.
You can establish a PayPal account in a matter of minutes.

 
International Orders - No orders posted outside Australia:

No International Orders or Post - Sorry but we do NOT post orders outside Australia.
Any International orders (outside Australia) will be refunded.

 
Returns & Exchanges:

All sales are final.
We do not offer product refunds, returns or exchanges.
As most of our products are undergarments and relate to hygiene we do not offer product returns or exchanges.

 
Contact Us:

If you have any questions or concerns, please email us or fill in the email form.

Please check the Frequently Asked Questions as your question may be there..

E-mail: contact@girlyessentials.com.au

Girly Essentials
PO Box 516
Ascot Vale  VIC  3032

 

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